Holiday Inn Express Jacksonville Beach, an IHG Hotel

Had a fantastic time. The staff is amazing. Very friendly. Welcoming and our house keeper was amazing. Very clean and had adelucious full breakfast every morning.very pet friendly and wrlcomibg. Very close to beach. Perfect location for everything, stores restaurants especially the beach. Beds are extremely comfy and wi be our go to spot when visiting jacksonville beach. Check in was extremely easy and all the staff went above and beyond to accommodate us and make us feel like we were home. Easter Sunday and the little kids were up early finding Easter eggs. How cute.

Front desk was incredibly friendly and helpful. Answered our questions and got us the help we needed promptly. Cleaning staff did a great job providing extra towels, toilet paper, body wash and soap in the shower, emptying garbage. Everyone was very helpful and responsive. Fitness center was small but clean and nice. Had treadmills, step machine, and weights. Breakfast was very good-lots of variety, hot and cold options, delicious cinnamon rolls, 24 hr coffee that was good quality!

We especially liked the small kitchenette with the refrigerator and microwave. The bathroom set up with the stand-alone shower and tub were also a pleasant surprise. The shampoo, conditioner, and body wash station in the shower was also something that we really appreciated. The complementary breakfast was outstanding as well as the staff (especially Maria) who were attentive and professional!

Michele was wonderful when we checked in late on a rainy night-she was friendly to us at the front desk and kind to my son who had just finished a race-we were all very tired, but she made us feel at home. The staff members during breakfast were pleasant and very helpful. The room was a nice size, clean, and comfortable. The bathroom with a separate shower and tub was great too.

Employees were very friendly and helpful: Ms. Maria and a gentleman who worked in the kitchen at breakfast time, housekeepers, another gentleman - janitor, front desk receptionists. Breakfast was awesome, Coffee - delicious and all day long - two things that I truly loved. The price is acceptable. Location is good too, big stores and different restaurants are nearby, 5 minutes drive to the beach. Room was big enough, beds are comfortable, towels and sheets were clean. Microwave, fridge and coffee station in the room were clean and definitely a necessary addition for any stay. Shower and restroom were clean, no complaints. Overall I am very satisfied with my stay and will come back next time. I will suggest this Hotel to my friends and family members. Thank you very much!